Faial Half-Day Tour • Private

• Professional guide and transportation
• Personal Accident Insurance

• Ferry Tickets
• Meals

• Capelinhos Volcano
• Faial Caldera
• Other points of interest, depending on weather conditions

• Comfortable clothing
• Reusable water bottle (to reduce plastic waste)
• Waterproof jacket (recommended even in summer)

IMPORTANT INFORMATION

. This activity doesn’t include lunch.
. Transfers with departure from the towns outside of Madalena have an additional fee and depend on our availability.

• Maximum of 8 people
• Group discount available
• Private tour available upon request and subject to availability
• For tours with children, we recommend a private tour
• A single participant will be included in an existing group if available; otherwise, a solo traveler fee applies
• ⁠If no group is available, an additional fee applies for solo participation
• ⁠⁠Private tour available upon request and subject to availability
• ⁠Pickup and drop-off available upon request and subject to availability

Activity Cancellation: Tripix Azores reserves the right to cancel activities without prior notice due to weather conditions that compromise the safety and well-being of participants or due to force majeure. In such cases, Tripix Azores may suggest a new date or alternative activities during the clients’ stay on the island, subject to availability. The client may opt to receive a credit for the canceled activity, with a voucher issued for future use. If the client chooses a refund, it will be processed with the necessary adjustments and completed as soon as possible, which may take up to 15 working days.

Customer Cancellation Policy:

• Cancellations made up to 30 days in advance: 100% refund of the amount paid;

• Cancellations made less than 30 days in advance: 50% of the total reservation amount will be withheld;

• Cancellations made less than 1 week in advance (up to 4 days): 65% of the total reservation amount will be withheld;

• Cancellations made within 72 hours prior to the start of the activity: 80% of the total reservation amount will be charged;

• Cancellations made within 48 hours prior to the activity, No-Show, or issues with air or sea transport: 100% of the total reservation amount will be charged;

• Cancellations due to force majeure: Our cancellation policy does not cover personal situations such as sudden illness or family emergencies. However, in duly proven cases of force majeure with proper documentation, Tripix Azores offers the client the option of a refund or the issuance of a voucher for the reserved activity, valid for 2 years;

• Rescheduling in case of No-Show: Requires a new booking with full payment;

• Cancellations of mountain activities due to weather conditions: A fee of €8 per reservation will be retained for administrative costs.

Cancellation after reading the informational PDF (Climbs to Mount Pico):

• After the booking confirmation for climbs to Mount Pico, each participant receives a document (PDF) with essential information about the climb, including mandatory equipment, appropriate footwear, safety guidelines, and physical preparation recommendations.
• Reading this document is the responsibility of the participant.
• If the client chooses to cancel the booking after reading the PDF, the general cancellation conditions outlined in this policy apply (partial or total retention of the paid amount, depending on the notice period), and no full refund will be issued, since all necessary information was already available on the website and in the document provided.

For more information about our policies please consult the Terms & Conditions.