Tripix Azores from MMCC – Matteo Miguel Carosi Cordeiro, Turismo & Serviços, Lda., hereinafter Tripix Azores / MMCC, is a Tourist Company with license RNAAT 4/2017/RAA and Maritime-Tourism Operator license 09/2022 that provides tourist activities services in the Azores, specifically on the islands of Pico, Faial and São Jorge.
The Office and the Head Office of Tripix Azores / MMCC are located respectively at Cais da Madalena, S/N, 9950-305 Madalena and Rua da Igreja, 23, 9950-026 Bandeiras, both locations in Pico Island, Azores, and the address of our website is www.tripixazores.com.
2. Safe navigation on our website.
Tripix Azores / MMCC has its website hosted in safe servers. In this website there are links to partners websites and several entities. Tripix Azores / MMCC is not responsible for the security of third-party websites, so those who decide to visit them should consult the respective privacy policies previously.
3. Cookies Policy
The Tripix Azores / MMCC website uses several types of cookies. To know more about what cookies are, how they operate and how you can accept or refuse their use, click on the message regarding cookies in the footer of our website.
4. Processes for collecting personal data
5. Objectives of the collection of personal data
The personal data transmitted to us on our service reservation forms, through our newsletter, via e-mail or otherwise, serves solely and exclusively for the following purposes: to facilitate communication with clients and potential clients; to publicize and promote the company’s products and services; to guarantee our provision of services under safe conditions; to comply with legal norms relative to insurance and billing; to comply with the stipulations of hotel rooming lists; and, in the case of the accommodation of foreign citizens, to respond to the obligation of identifying clients with the Foreigners and Borders Service (SEF).
6. Types of personal data requested
The nature of the data requested by the company does not include sensitive matter, being reduced to what is strictly necessary for the purposes mentioned above: name; email and/or contact address; telephone contact when applicable; date of birth for insurance purposes; tax identification number for billing purposes; passport number for communication to the SEF; and weight and height for the purpose of assigning equipment for the company’s activities such as bicycles, as well as for insurance purposes and activation of support and emergency services in case of accidents.
7. Protection of personal data
8. Right to correction and deletion of personal data
Any request for updating or removal of personal information transmitted through these forms or by any other means, may be requested directly to the company through the email [email protected] indicating, in both cases, the subject “change or removal of personal data”. It is the commitment of Tripix Azores / MMCC to process these requests and close the updating or deletion process within 30 days from the submission of the request. The legal imperatives of data retention constitute an exception to this rule, as is the case of the retention periods of accounting documents, the treatment of complaints when it does not depend only on our company, and the judicial processes, being the holder of the data subject to the periods required and opportunely defined for each of these processes.
9. Conservation of personal data
Customer data will be kept as long there is a legitimate interest on the part of the company and the holder consents to it. Thus, it will be a rule of Tripix Azores / MMCC that its database, created for the purposes mentioned in point 5, will be kept as long as it is of legitimate interest of the company and while the holders of the data do not exercise their right to be forgotten.
To guarantee the respective updating, development and continuous improvement, Tripix Azores / MMCC may, at any time, make the changes that are considered appropriate or necessary to this Policy of Data Protection and Privacy, being assured its publication online to ensure transparency and information to Users, Service Recipients and Customers. Continued use of the company’s services after such communication will be considered as your agreement.